Contact Promo Ink AI

Have a product idea, an upcoming event, or an order question? The Promo Ink AI team is ready to help.

Contact us for product recommendations, pricing, artwork, rush production, shipping, or assistance with an existing order.

Talk With Our Team

Phone: +1-866-970-8490

Email: hello@promoinkai.com

Customer Service: hello@promoinkai.com

Service Hours: [INSERT BUSINESS HOURS]

Business Address:5026 Tivoli Drive, Wesley Chapel, FL 33543

Send Us a Message

Complete the form below and a Promo Ink AI representative will respond as soon as possible.

Contact form fields:

• First name
• Last name
• Company or organization
• Email address
• Phone number
• Reason for contacting us
• Event or delivery date
• Estimated quantity
• Budget range
• Message
• Artwork upload
• Order number, if applicable

Reason for contacting us options:

• Product recommendations
• Request a quote
• Artwork and design help
• Existing order
• Rush production
• Shipping and tracking
• Return or order issue
• Price Match Guarantee
• Website or account support
• Other

Need Product Ideas?

Use our Custom AI Campaign Advisor to explore products based on your audience, event, budget, and campaign goals.

Ready to Create Your Design?

Upload your logo, add text, preview placement, and move toward ordering with our click-to-order Virtual Designer.

Existing Order Support

Include your order number when contacting us about:

• Order status
• Artwork or proof approval
• Production
• Shipping and tracking
• Quantity or product questions
• Damaged, missing, or incorrect items

Rush Orders

Need products quickly? Eligible products may qualify for 24-hour rush production and expedited shipping.

Explore Promo Ink AI

We're Ready to Help

Whether you are starting with a rough idea or managing a complete campaign, Promo Ink AI can help you select, design, and order promotional products with confidence.